Refund and Returns Policy

At Cosmo Vaginal Rejuvenation Center, we are committed to providing safe, professional, and high-quality medical and cosmetic services. This Refund and Returns Policy explains the rules for refunds, cancellations, and service payments made through our clinic or website.

By booking an appointment or making a payment, you agree to this policy.

1. Clinic Services Refund Policy

Due to the nature of medical and cosmetic procedures, all services provided at our clinic are non-returnable and non-refundable once the treatment has started.

Medical treatments such as consultations, laser procedures, vaginal rejuvenation sessions, and surgical services involve time, equipment, and professional medical care, therefore refunds are limited under specific conditions.

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2. Consultation Fee Refund

• Consultation fees are non-refundable once the consultation has been completed.
• If you have paid a consultation fee and you cancel before visiting, you may request rescheduling.

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3. Appointment Cancellation Policy

If you need to cancel your appointment, please inform us at least 24 hours before your scheduled time.

• Cancellations made before 24 hours may be eligible for rescheduling.
• Late cancellations (less than 24 hours) may not be refunded.

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4. Treatment Package Refund Policy

If you purchase a treatment package (multiple sessions):

• Payments are non-refundable once any session has been used.
• If no session has been used, refund requests may be considered on a case-by-case basis.
• If a patient stops treatment midway for personal reasons, remaining sessions are not refundable, but may be adjusted or rescheduled based on clinic approval.

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5. Refund Eligibility (Special Cases)

Refunds may be considered only in special situations such as:

• Payment made twice by mistake
• Appointment canceled by the clinic
• Treatment not provided due to medical reasons advised by our doctor

In such cases, the refund request must be made within 7 days of payment.

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6. No Refund After Procedure

Once a medical or cosmetic procedure has started or completed, no refunds will be provided, including for:

• Laser vaginal rejuvenation
• Vaginal tightening treatments
• Labiaplasty or any surgical procedure
• Intimate whitening treatments
• PRP / injection-based treatments
• Any post-treatment dissatisfaction based on personal expectations

Results may vary from patient to patient, and outcomes depend on individual body response.

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7. Product Return Policy (If Applicable)

If our clinic sells medical or cosmetic products through the website or clinic:

• Opened or used products are not returnable
• Sealed products may be returned within 3 days only if damaged or incorrect
• Products must be unused and in original packaging

Return requests will be accepted only with proof of purchase.

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8. Website Payment Refund Policy

If you make a payment through our website:

• You may request a refund only if the service has not been used
• Payment processing charges (if applied) may be deducted
• Refund approval may take 7 to 14 working days depending on bank processing time

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9. Rescheduling Policy

We allow rescheduling of appointments if:

• You inform us at least 24 hours before your appointment
• Slots are available
• Rescheduling is confirmed by our staff

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10. How to Request a Refund

To request a refund, you must contact us with:

• Your name
• Contact number
• Payment proof or receipt
• Appointment details
• Reason for refund request

We will review your request and respond as soon as possible.

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11. Policy Updates

Cosmo Vaginal Rejuvenation Center reserves the right to update this Refund and Returns Policy at any time. Updates will be posted on this page.

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12. Contact Us

For refund, cancellation, or rescheduling inquiries, please contact:

Cosmo Vaginal Rejuvenation Center
Website: https://cosmovaginalrejuvenationcenter.com/
Phone: [Add Phone Number]
Email: [Add Email Address]
Location: Pakistan

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